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Privacy Policy

PristineBuff is committed to protecting your privacy. This policy explains how we handle your information when you book a mobile restoration service with us.

 

1. Information We Collect

 

We only gather details essential for scheduling and performing our on-site services:

  • Contact Information: Your name, phone number, and email address, used primarily for communication and scheduling.

  • Service Location: The address (home or work) where our technician will perform the mobile restoration.

  • Vehicle Data: Details like the make, model, year, and license plate number, which help us identify the correct vehicle on site.

  • Service Photos: We take "before and after" photos strictly for quality control and, with your explicit permission, for use in marketing.

 

2. How We Use Your Information

 

We use the collected information only to ensure a seamless service experience:

  • Service Fulfillment: To confirm, schedule, and successfully complete your headlight restoration appointment.

  • Communication: To send you timely updates regarding your service status and the technician’s arrival.

  • Billing: To process payments securely for the work completed.

  • Warranty: To maintain records necessary to honor our 3-year warranty commitment.

 

3. Data Sharing and Security

 

We do not sell your personal data. We only share essential information with our assigned mobile technicians so they can locate and service your vehicle. We rely on secure, third-party processors for all payment transactions.

We hold your data only for as long as necessary to uphold our warranty obligations and satisfy legal record-keeping requirements. We are dedicated to keeping your information confidential and secure.

 

4. Contact Us

 

If you have any questions about this Privacy Policy or your data, please contact us directly:

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